Privacy Policy
This Privacy Policy explains how NobleSky Acoustic (“we”, “us”, “our”) collects, uses, and shares information about you when you use our services.
1. Information we collect
- Account data: name, email address, password hash.
- Transaction data: products purchased, pricing, timestamps (processed by our payment provider).
- Support data: messages sent via our contact form.
- Usage data: pages viewed, device and browser information, approximate location based on IP.
- Cookies: small files that remember your preferences such as theme choice and cookie consent.
2. How we use information
- Provide and improve the services you request, including course access and updates.
- Communicate with you about purchases, product updates, and support responses.
- Maintain security, prevent fraud, and detect abuse.
- Comply with legal obligations and enforce our Terms of Use.
3. Sharing
We share personal data only as necessary with trusted processors, such as payment gateways and cloud hosting providers, bound by contractual safeguards. We do not sell your personal data.
4. Cookies and preferences
We use cookies to remember your theme (light/dark), store your cookie consent, and help keep you signed in. You can manage cookies via your browser settings. Our cookie banner offers a simple consent control.
5. Data retention
We retain account and transaction records for as long as needed to provide services, comply with legal duties, and resolve disputes. Support emails are archived for up to two years unless deletion is requested.
6. Your rights
- Access a copy of your personal data.
- Request correction or deletion where applicable.
- Object to certain processing or withdraw consent where relied upon.
To exercise these rights, contact us at [email protected].
7. Children
Our services are intended for users aged 13 and older. If we learn we have collected data from a child under 13, we will delete it promptly.
8. International transfers
Data may be processed outside your country. We use safeguards such as standard contractual clauses where required.
9. Changes
We may update this policy to reflect improvements or legal requirements. We will post a clear notice of material changes on this page.
10. Contact
For privacy inquiries, email [email protected] or write to NobleSky Acoustic, 548 Market St, San Francisco, CA 94104, USA.